Customers need to know more about the Permata Customer Service Center.
That’s because the regulations in the banking world aren’t as simple as they seem. When a person has not struggled in the banking world for a long time, one must feel confused in different areas. It’s not a good decision if the confusion is thought through itself.
After all, confusion in self-concept will not solve the problem. Even internet searches are not fully answered either. In these conditions, the best way to do this is to contact the service center. If you contact the call center, you will definitely get a detailed answer.
But now most customers do not know the right time to contact the service center. Don’t just contact the Gemstone Service Center. When you have a problem There are several banking services provided by CS so you can contact him when you need them.
Services available in the call center
The customer complaint service is the first feature to call permata. Most people consider this to be the only benefit of PermataTel’s existence. The first complaint concerns a lack of funds.
If you think that any money is missing from your balance, please contact permata’s service center for additional purposes. It is also possible to contact PermataTel if you have some questions about the various services provided by Permata.
You can also contact this information center if you have various problems with the ATM card, such as being lost or swallowed.
Permata call center can also be used when you want to know general information from the bank. Just by answering a few questions, the balance from your account will be mentioned. In addition to the balance, the number of recent transactions is also mentioned.
Some information about the product can be obtained if you contact Gemstone itself. Services for these products, such as savings and credit cards. It also offers extraordinary products such as current accounts, loans to deposits.
If you are in a new city and are not familiar with the city, contacting the Jewellery Service Center is also a must. By contacting him, you can find the nearest Permata branch, making it easy to do the problems CS will answer when you ask about the latest currency exchange rate.
Call centers also provide transaction services.
In addition to providing different types of information, call centers can also provide different types of transaction services. One of the most common transactions that can be made through PermataTel is transfers. Transfers are not only made by the first friend bank. Transfers can be made to another bank.
In fact, jewellery service centers. There are also transfer features to digital wallets such as OVO and DANA, bill payments and some purchases can be made through the call center. One of the most common payments made through PermataTel is credit card payments. When doing this, there are two things that need to be prepared.
The first is account information, and the second is credit card information. The account information is used as the party to the payment, while the credit card information is used as the bill to be paid. Some installments can be paid through this call center. The installments themselves are the same as fif and ACC.
Actually, other types of financial installments can be made as well, but make sure that finance is official finance in Indonesia. If unofficial, PermataTel may not provide payment features directly to finances. For this type of finance, CS recommends transactions in the form of regular transfers.
Some bills can actually be paid through PermataTel. When paying bills, make sure that the requested information is answered correctly. If it is wrong, it is possible that the payment is the wrong destination.
This makes the money you spend not even pay the bills. Finally, the existence of a call center will help to buy many things. One of the most likely is electronic pulses. However, make sure that the number entered is correct. In addition, Permata Tel helps in the purchase of foreign exchange.
How to contact Permata Customer Service Center
Contacting the call center is not difficult. Absolutely anyone can contact him on their own. To contact, PermataTel has different numbers when you are at home and abroad. That’s because there are different costs that need to happen. If you are abroad, the taxes used are interlocal.
If you contact within a country, there are three options depending on the type of service you have. The three types of options are PermataTel, Priority Bank and Advance Banking. However, priority and preffered banks are reserved only for a few people.
Priority banks are only for customers who meet the criteria and fall into the priority category. For ready-made banks, only a customer with premium services can contact him. If you want to contact the service center of Permata Tel , you can call 1500-111, for priority banking services you can call 1500-100.
For advance banking services, you can call 1500-110, this number is definitely different when it comes to making communications abroad, but the division remains the same. Overseas contacts also need to see if it uses PermataTel, a priority bank or a ready-made bank.
For gemTel, the foreign number is +6221-1500-111, for priority banks, the foreign number is +621-1500-100.
Contact is not only made over the phone.
Contacting Gemstone Service Center Not only can it be done over the phone. There is another way if you don’t have electronic credit in stock. The first way this can be done is by email.
Permata Bank itself offers an official email service at the address care@permatabank.co.id. However, the waiting time for email communication is slower than using a direct phone call.
If you want simplicity, you can contact him through social media. Permata Bank’s official social media can be found on Twitter with @PermataCare account.
Don’t be harmed by not using call center facilities in the face of obstacles in the banking world. Obviously, this will be an unpleasant experience considering contacting the call center on your own is not difficult. So don’t forget to save your call center contacts on your phone.